
FAQ
Mermaid Beach Resort, Pechar Dwip, Cox’s Bazar. See “Travel & Stay” for maps and routes.
Yes—18+ only. Bring a government-issued photo ID that matches the ticket name.
To transfer your ticket, please send us a direct message on Instagram. Ticket transfers will be allowed only until December 30
Yes. Shuttles run between Cox’s Bazar town/Inani and the site. Timetables will be posted close to show days—please check the latest update.
Refillable water bottle, sun protection (hat/sunscreen), breathable clothing, comfortable footwear, a light rain layer—and some winter clothes, as nights can be breezy/cool.
Drugs/illegal substances, outside alcohol/food, weapons/explosives, drones, single-use plastics, open flames/cooking gear, oversized bags (over 12″ × 12″). Hydration packs must be empty at entry.
Bags over 12″ × 12″ are not allowed. Small clutch up to 4.5″ × 6.5″ is fine. Hydration packs are allowed if empty on entry.
We use a coupon system. Buy coupons at kiosks and use them with vendors.
Yes—our coastal market serves food and non-alcoholic beverages in compostable/reusable ware. Water refill points are available; bring your own bottle. (No free water bottles.)
No wristband, no entry. So please keep your wristband on at all times.
Please go to the reception for any lost and found items.
First-aid and a Safety Desk are on site. Look out for one another, stay hydrated, and take breaks. Don’t enter the water unattended.
We aim to welcome everyone. If you need assistance, contact us in advance via “Contact Us” so we can plan accessible routes, rest areas, and facilities.
Personal photos are welcome—please ask for consent for close-ups/portraits. Commercial shoots require written approval. Drones are not allowed.